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Questions about a machine, your terrain, financing or an order — call, email or send the form. Real people, real field experience, Mon–Fri 9AM–5PM EST.
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Reach us directly
Call or text 866-582-5025
Mon–Fri 9AM–5PM EST
Mon–Fri 9AM–5PM EST
support@metaldetectorsdirect.com
Replies within one business day
Replies within one business day
10s225 Kaye Ln, Willowbrook, IL 60527
Before you call — quick answers
How fast will my detector ship?
Orders placed before 2PM EST ship the same business day. Free, fully insured shipping to all 48 contiguous states, typically 2–5 business days.
Is financing really 0% APR?
Yes — through Shop Pay Installments (powered by Affirm), qualifying purchases can be split into interest-free payments. You'll see your exact terms at checkout, and checking your eligibility doesn't affect your credit score.
Are your detectors genuine and under warranty?
Every unit is sourced directly from the manufacturer, factory-sealed, and registered for the full manufacturer warranty before it ships.
What if the machine isn't right for me?
You're covered by our 30-day guarantee. If your detector doesn't perform as specified, contact us for a return authorization — see our Policies page for details.
Can you help me choose before I buy?
That's what we're here for. Take the 1-minute Find My Detector quiz or call us — we'll match your terrain, targets and budget honestly.
Do you ship to Alaska, Hawaii or internationally?
Free shipping covers the 48 contiguous states. For AK, HI and international orders, contact us for a quote before ordering.