Store Policies

Use this page to find the current customer policies and trust information for Metal Detectors Direct. For a high-value purchase, review the product page together with the relevant policy before placing your order.

• Shipping Policy — processing, dispatch, tracking, and delivery expectations.
• Return & Refund Policy — eligibility, return authorization, shipping responsibility, and refund timing.
• Warranty Policy — manufacturer-specific warranty coverage and claim process.
• Payment Options — checkout methods and eligible pay-over-time options.
• Price Match Policy — qualifying price-match requests.
• Privacy Policy — how personal information is handled.
• Terms of Service — terms governing use of the store and purchases.
• Review Transparency — how customer reviews and testimonials are handled.
• Security & Payment Protection — checkout and payment-safety guidance.

Need clarification before ordering?

Call or text 866-582-5025, Monday-Friday, 9AM-5PM ET, or email support@metaldetectorsdirect.com.